Hear from businesses that trust ANE Technologies

The National Bank of Vanuatu (NBV) provides state-of-the-art banking services across the Pacific island nation of Vanuatu. Its retail banking services are delivered through 14 online branches and various electronic and mobile banking platforms, all of which have critical reliance on IT infrastructure. Bank services are a 24/7 operation, and downtime of any kind is not acceptable.

In 2010, due to rapid expansion, the Bank moved from its home of 10 years into brand-new purpose-built four-story premises. NBV engaged Australian Networking Engineers (ANE) to plan, coordinate, and manage the migration of network and server infrastructure to the new building. Their brief was to prepare and move our complex network of 20 servers, numerous subsystems, and telephone systems with minimum service outage.

At the same time, the Bank commissioned a nationwide VSAT network to bring 14 of its 25 remote island branches online, which also had to be integrated into the existing network.

The approach ANE took proved to be very effective. Rather than creating a new network, they made the new building, including the new server and communications room, an extension of the existing network. This circumvented many potential problems and allowed the various hardware items to be simply reconnected at the new location.

Disruption to core banking services was only 30 minutes in the small hours of the morning while the database servers were physically relocated. Opening day of the new building experienced no technical hitches whatsoever. It was a very pleasing result for what could have been a very stressful event if not well managed.

Being a small business with only six or so employees, the staff and boss at W.A. Yenem Engineering Services managed their own computer hardware and software for years. It never seemed worthwhile or affordable to engage a third party, but after a massive data loss, we realised we needed some professional help.

Many companies wanted us to go "best practice" using Microsoft SBS and expensive equipment, or didn't want to help because we were too small. ANE answered the call with a proposal that was affordable and respectfully considered the way we already did things.

Since then, we've enjoyed trouble-free, fast service at a price that is fixed and easy to budget for — no surprises!

The change to managed IT allowed us to get on with what we're good at, leaving the IT stuff to the experts. It was hard at first to let go, but now it just makes a whole lot of sense.

The backup and support is outstanding. I recommend ANE's managed services to anyone, anywhere.

Thanks guys! I just want you guys to look after everything. Makes our lives easier.

By the way, I just wanted to say I think you are brilliant at what you do. Every time I have an issue, you sort it and I really appreciate it.

Can't fault ANE Technologies — always quick to respond, always sort the problem, and easy to deal with. Great bunch of guys that genuinely care about looking after their clients, as a business owner and after 10 plus years using ANE as my IT third leg, I highly recommend them.

Fantastic service from a team that genuinely cares. They responded quickly, came up with great solutions, and made the whole process easy and stress-free. It's obvious they take pride in their work and in looking after their customers.

They are very patient with those of us who need guidance through IT processes! I really appreciate the prompt service and professionalism and would happily recommend them to anyone looking for reliable IT support.

As lawyers, we rely on professional IT support to deliver the best outcomes for our clients, while under pressure. The ANE Team made sorting out our IT nightmares a breeze. Their quick turnaround made it possible to continue looking after our valued clients without any headaches. Thanks again team!

Rob and his team at ANE Technologies have been our IT partners for many years. Rob meets with us regularly to provide strategic advice and long-range planning on everything from our website to our cloud phone service.

They have shown considerable creativity in keeping our old point of sale system functioning. They are proactive in keeping everything secure and running smoothly. They are quick to sort out any issues and are at all times professional, kind and responsive.

We have been dealing with ANE Technologies for over 32 years and throughout this time they have been invaluable in the stability and guidance for our IT needs.

The level of Service is unparalleled, the response times are very impressive! Depending on our urgency, ANE always respond promptly and accordingly.

ANE provide excellent technical solutions, whilst remaining diligent with any proposals put forward. They are considered a valuable partner for our business especially in any strategic advice and planning.

Our business has been using ANE for several years and find them friendly, professional and prompt in their responses.  Would highly recommend for any business small or large business.

I have dealt with Australian Networking Engineers (ANE) over the last 4 or 5 years and have found them to be very reliable and helpful in their support. Both Rob and Adrian have been fantastic in their willingness to "go the extra mile" and their expertise is unquestionable.